Sales Advisor | Tommy Hilfiger Kids (38 hours)
Reports to: Store Manager
Summary of the position:
The Sales Advisor is responsible for taking care of the store and executing all the tasks that comes along with it. The Sales Advisor is the face of Tommy Hilfiger; he/she is the first contact point for the customer and he/she is providing them with optimal advice which makes customer service stands first. The SA is co-responsible for having the store looking at it finest and maintaining the stock.
Key responsibilities:
- Ensuring high levels of customer satisfaction through excellent sales service.
- Assist with the sales process by maintaining a fully stocked store.
- Recommend and display items that match customer needs.
- Maintain outstanding store condition and visual merchandising standards.
Profile:
- 0-1 years of experience in a similar position or a degree in fashion/retail management.
- Affinity with fashion and brand.
- Fluent in Dutch and English.
Store operations:
Customer service/Sales:
- Delivers sales goals according to the company standards and strategic plan.
- Approach customers and offer them advice on products to persuade them to buy.
Visual Merchandising:
- Arrange merchandise according to the standards of the company.
Operational tasks:
- Locate products on behalf of customers.
- Ensuring the store’s stock is constantly replenished.
- Helping other staff with processing deliveries.
- Keeping up to date with the features and benefits of each product.
- Assisting the till.
Interpersonal skills:
- Work as part of a cohesive team.
- Professionalism and outgoing personality.
- Communicate in a helpful and clear way with customers and co-workers.
- Communicate effectively with Store Manager, Associates and Area Manager.
- Being confident and enthusiastic.
- Being well organized and flexible.
- Able to balance a customer-oriented and a results-driven approach.
Additional Requirements:
- Required to stand during scheduled hours. Hours usually include weekends, evenings and holidays.
- Kneeling, stooping, climbing ladders, using stairs, reaching, pulling and lifting weights of usually 2 – 14 kilos.
- Working rapidly, especially during peak sales periods to ensure that all customers are being serviced properly and store operations are being completed in a timely manner.
- Ability to communicate with customers and other associates, in person or by phone or email.
- Ability to read, write, conduct business related information and analyze data as required.
Disclaimer
De hierboven genoemde vacature is gepubliceerd namens de merken die handelen in Batavia Stad Fashion Outlet. Batavia Stad Fashion Outlet neemt geen verantwoordelijkheid noch geeft enige garantie over de juistheid van de vacature. Neem voor vragen rechtstreeks contact op met het desbetreffende merk. Uw sollicitatie wordt automatisch en rechtstreeks verzonden naar het merk. Batavia Stad kan uw persoonsgegevens niet inzien. Indien u vragen hebt omtrent de verwerking van uw persoonsgegevens en de privacy statement van het merk kunt u rechtstreeks contact opnemen met het merk.